Returns – Refund Policy
All returns must be sent with our completed returns form below.
We cannot accept any returns without this form fully completed and sent with your return.
All returns must be made within 14 days of delivery.
Please ensure you have checked your order for visible damage prior to signing for the delivery. Deliveries signed for that are later reported as damaged may not be eligible for return.
Any delivery costs we incurred on refunds to items returned due to the wrong product being ordered will be deducted from your refund.
A 25% restocking charge will be deducted from your refund for any incorrect orders.
Faulty goods must be returned in reasonable condition with all parts, packaging, and documents.
Any unwanted or wrong items ordered must be returned in their original packaging, unopened and in a merchantable condition.
Any returns that do not meet our requirements will not be processed.